Citizen services

Citizen services

Regardless of the nature of your errand, you can always contact the citizen service centre which is situated to the left of the main entrance to the city hall.

Opening hours:

  • Monday - Wednesday 8.00 a.m. - 4.00 p.m.
  • Thursday 8.00 a.m. -6.00 p.m.
  • Friday 8.00 a.m. -2.00 p.m.

The city hall is closed on Saturdays and Sundays incl. public holidays.

At the citizen service centre, you can get information and help concerning:

  • Housing benefit and state pension
  • Marriages
  • Health insurance, change of GP and moving
  • Change of tax card, property tax and collections of debts
  • Child-care placement, children- and youth benefits, alimony and payment of day-care facilities 
  • Passport and driving license
  • Elections - postal voting
  • Building projects
  • If there no immidiate service is available in the citizen service centre, the staff will see to that you are put in contact with the right member of staff or department.

Head of Citizens Service Centre: Annette Ishøy-Rasmussen.